Privacy Policy (California)

Last updated: OCTOBER, 20, 2025
Company: Pro Management (“Pro Management,” “we,” “us,” “our”)

We respect your privacy and are committed to protecting it. This Policy explains what personal information we collect, how we use it, who we disclose it to, and the choices you have—in compliance with California privacy law (CCPA/CPRA).

If you have questions, contact info@promanagement.com (or your preferred company email).

Scope

This Policy applies to personal information collected online through this website and pages that link to it. It does not apply to offline collection unless we say otherwise.

California residents: If and to the extent Pro Management is a “business” under Cal. Civ. Code §1798.100 et seq., the California Privacy Notice below applies.

Information We Collect

1) Information you provide

• Contact details (name, email, phone)

• Account or portal information

• Maintenance/rent requests (descriptions, attachments)

• Payment information handled by our payment processor (we do not store full card numbers)

2) Information collected automatically

• Device and usage data (IP address, browser, time zone, pages viewed, referral URLs, clicks/interactions)

• Cookies or similar technologies for functionality, analytics, and security

3) Information from other sources

• Service providers/contractors (analytics, payments, communications)

• Public sources (where allowed)

How We Use Information

• Operate, maintain, and secure the Site

• Process payments and send confirmations (through secure third-party providers)

• Respond to maintenance, rent, and general inquiries

• Send transactional updates and notices

• Prevent and detect fraud or unauthorized access

• Comply with applicable laws and enforce company policies

We do not use or disclose sensitive personal information for purposes other than those permitted by California law.

Disclosures of Information

We may disclose information to:

• Service providers (hosting, payment processors, analytics) under contracts limiting use to our instructions

• Government agencies or law enforcement when required by law or to protect rights, property, or safety

• Business successors (in case of merger, acquisition, or asset transfer)

We do not sell or share personal information for cross-context behavioral advertising as defined under California law.

Retention

We retain information only as long as necessary for legitimate business purposes, legal obligations, or dispute resolution.

Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data. However, no online system is entirely secure.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If we discover such data, it will be deleted promptly.

Links to Other Websites

Our website may contain links to external websites we do not control. We are not responsible for their privacy practices. Please review their privacy policies.

Your Choices

• Cookies: Manage or disable cookies in your browser; some features may not work without them.

• Communications: You may opt out of promotional emails at any time via the unsubscribe link.

California Privacy Notice (CCPA/CPRA)

Categories of Personal Information We May Collect

• Identifiers (e.g., name, email, IP address)

• Customer records (contact details, transaction confirmations)

• Internet/network activity (pages viewed, browser type, device info)

• Approximate geolocation (derived from IP)

• Inferences (limited, for service and security improvement)

Sources

• Directly from you

• Automatically from your device/browser

• From service providers/contractors

Purposes of Use

To provide and improve services, ensure security, process transactions, and meet legal obligations.

Your Rights Under California Law

1. Right to know/access what data we collect and how it’s used.

2. Right to delete personal data (subject to exceptions).

3. Right to correct inaccurate information.

4. Right to data portability.

5. Right to opt out of sale or sharing of personal data (not applicable; we do not sell/share).

6. Right to limit use/disclosure of sensitive data (not applicable to our current uses).

7. Right to non-discrimination for exercising your rights.

How to Exercise Your Rights

Email info@promanagement.com with the subject “CCPA/CPRA Request” and specify your request type. We will verify your identity and respond within legal timelines.

Do Not Track / Global Privacy Control

We do not currently respond to browser “Do Not Track” signals but honor legally required Global Privacy Control (GPC) signals when applicable.

Notice at Collection (Summary)

• Categories collected: Identifiers, contact info, network activity, limited inferences.

• Purposes: Service delivery, maintenance, compliance, and fraud prevention.

• Retention: Only as long as needed for business or legal purposes.

• Sale/Sharing: We do not sell or share personal information.

• Contact: info@promanagement.com

Cookies & Tracking

We use essential cookies for site operation and optional analytics cookies to measure performance. You may disable cookies in your browser.

Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date above reflects the most recent version.

Contact Us

Email: info@promanagement.com